1Liaison Employees
They are responsible for coordinating with the Principal, pursuing their instructions and working as a contact point between the Management and its principles and investigation the lagging debtor.
2Call Center
to attempt encouraging the debtors to pay before resorting to legal procedures.
3The General Supervisor of the execution department
he supervises the activities of execution, collection and pursue of the arrangement procedures with clients.
4Supervisors
they assist the General Supervisor in the follow up process of the execution activities, hot pursuit and taking severe precautionary measures to ensure money recovery.
5Execution Team Supervisors
each supervisor is responsible for pursuing the collection process as a whole (for a certain Principal) to ensure productive performance.
6Lawyers and Legal Councilors
They are entrusted with the mission of effecting the Judiciary procedures against the Clients, attempting to evade paying their debts. They are also responsible for checking execution orders, attending experts sessions, pursuing law suits and petitions before the judiciary bodies in case of abstention to pay and referring matter to the competent court.
7Accounting Department
-to prepare financial and accounting reports (daily, weekly and monthly) and submit periodical statements to the Principals regarding the amounts collected and deposited in favour of the Principle, in addition to preparing accounting reports on debt collection.
-The Group appoints a team of professionals in the field of execution and guidance for each Principal
8The process of execution and collection for major companies has resulted in several positive aspects including
-Providing the collection services to several companies and establishments has resulted in establishing strong interrelated relationships with various authorities, operating in the execution field.
-Seeking to overcome the obstacles and hardships helped in finding practical solutions for several challenges in addition to using alternative means to guarantee our Principal’s rights with innovative means.
-In spite of the positive aspects of the collection operations, yet the huge volume of work may have a negative impact, manifested in low standard of service for any of the Clients. This issue has been dealt with by assigning a special and separate work team for each Client.
-The Collection Section of the Firm has been operating for an ample time, which has enabled the Firm to establish a huge database, that is being reviewed and updated periodically.